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Terms of service

Terms of Service
Effective: April 21, 2025

Welcome to our website! These Terms of Service ("Terms") govern your use of our website at www.sarahathletics.com / www.sarah-athletics.com ("Website") and all related services provided by Helga Sarah Sagerer (sole proprietor, based in Austria).

By accessing or using this Website, you agree to be bound by these Terms. Please read them carefully. If you do not agree, please do not use our Website.


1. Company Information

Helga Sarah Sagerer
E-commerce sole proprietorship (Kleinunternehmen)
Email: info@sarahathletics.com


2. Scope of Services

This website offers physical products (e.g., socks, athletic apparel), digital content, and services related to athletic training and personal development. All purchases are subject to availability and confirmation of the order.

We reserve the right to modify or discontinue any service or product without prior notice.


3. Ordering Process

By placing an order on our Website, you:

  • Confirm that all details you provide are accurate and complete

  • Agree to enter a binding purchase agreement under Austrian law

  • Are responsible for all charges incurred under your account

Once we receive your order, you’ll receive an order confirmation via email. This is not yet a legally binding contract. The contract is only concluded once you receive a shipping confirmation or the product is delivered.


4. Prices & Payment

All prices listed are final prices in Euros (€), including VAT (if applicable), and do not include shipping costs unless stated otherwise.

Accepted payment methods may include:

  • PayPal

  • Stripe

  • Credit/debit card

  • Bank transfer (on request)

You agree to pay all applicable charges at the time of purchase. We reserve the right to cancel any order if payment fails or fraud is suspected.


5. Shipping & Delivery

We deliver within Austria and internationally (where possible). Shipping times and fees vary depending on the destination and will be displayed during checkout.

Delays may occur due to external factors (e.g., customs, weather). We are not liable for such delays but will do our best to support you.


6. Returns & Right of Withdrawal (EU Customers)

If you are an EU consumer, you have the right to withdraw from the contract within 14 days after receiving your goods — without giving a reason.

To exercise your right, email us at info@sarahathletics.com. We’ll provide return instructions. You must return the item(s) unused, in original condition, and at your own cost.

No right of withdrawal applies to:

  • Custom or personalized products

  • Digital content that has already been accessed/downloaded

  • Used/opened items that are not suitable for return for hygiene reasons


7. Intellectual Property

All content on this Website, including but not limited to text, images, logos, videos, and product designs, is the property of Sarah Athletics or licensed third parties. You may not reproduce, distribute, or use any content without our written consent.


8. User Conduct

You agree not to:

  • Use the Website for illegal purposes

  • Post or send false, offensive, or harmful content

  • Attempt to interfere with the Website's operation or security

We reserve the right to ban or restrict access for users who violate these terms.


9. Liability

We are not liable for minor negligent breaches of duty, unless these relate to essential contractual obligations, damages from injury to life, body or health, or claims under the Austrian Product Liability Act.

We do not guarantee that our Website will be uninterrupted or error-free, though we do our best to keep it running smoothly.


10. Links to Other Websites

Our Website may include links to external sites. We are not responsible for the content or privacy practices of those sites.


11. Governing Law & Jurisdiction

These Terms are governed by the laws of Austria, without regard to conflict-of-law rules. The place of jurisdiction is the competent court in Vöcklabruck, unless mandatory consumer protection laws state otherwise.


12. Changes to Terms

We may update these Terms from time to time. The current version will always be available on our Website. Continued use of the site after changes constitutes acceptance of the new terms.


Contact

Helga Sarah Sagerer
Email: info@sarahathletics.com
Website: www.sarahathletics.com / www.sarah-athletics.com


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